Last Updated: February 2026
Effective Date: 01 February 2026
THIS PRIVACY POLICY DESCRIBES HOW SiteOrbit COLLECTS, USES, PROCESSES, AND PROTECTS YOUR PERSONAL INFORMATION WHEN YOU USE THE SITEORBIT APPLICATION. BY USING THE APPLICATION, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS POLICY.
1. Introduction and Controller Information
1.1. SiteOrbit, with registered office at 27 Old Gloucester Street, London WC1N 3AX ("We", "Us", "Our", or "Company"), is the data controller responsible for Your Personal Data collected through the SiteOrbit application ("Application" or "App").
1.2. We are committed to protecting Your privacy and complying with applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.
1.3. This Privacy Policy applies to all users of the Application and explains:
- (a) what Personal Data We collect and why;
- (b) how We use, process, and store Your Personal Data;
- (c) who We share Your Personal Data with;
- (d) Your rights regarding Your Personal Data;
- (e) how to contact Us with privacy concerns.
2. Definitions
For the purposes of this Privacy Policy:
- "Personal Data" means any information relating to an identified or identifiable natural person;
- "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion;
- "Data Subject" means the individual to whom Personal Data relates;
- "Special Category Data" means Personal Data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation;
- "Organisation" means Your employer or the entity that has granted You access to the Application;
- "Third Party" means any natural or legal person, public authority, agency, or body other than the Data Subject, the Company, or the Organisation.
3. Legal Basis for Processing
3.1. We process Your Personal Data on the following legal bases:
3.1.1. Contract Performance
Processing is necessary for the performance of the employment contract between You and Your Organisation, or to take steps at Your request prior to entering into such contract. This includes:
- (a) recording attendance and working hours;
- (b) calculating and processing wages and payments;
- (c) managing work assignments and tasks;
- (d) processing expense claims and overtime requests.
3.1.2. Legal Obligation
Processing is necessary for compliance with legal obligations to which We or Your Organisation are subject, including:
- (a) tax and national insurance obligations;
- (b) employment law requirements;
- (c) health and safety regulations;
- (d) construction industry scheme (CIS) compliance;
- (e) working time regulations.
3.1.3. Legitimate Interests
Processing is necessary for Our or Your Organisation's legitimate interests, except where such interests are overridden by Your fundamental rights and freedoms. Legitimate interests include:
- (a) preventing fraud and ensuring security;
- (b) improving and developing the Application;
- (c) managing and administering the workforce effectively;
- (d) communicating with You about work-related matters;
- (e) ensuring compliance with internal policies.
3.1.4. Consent
Where We process Special Category Data (such as biometric data for facial recognition), We do so with Your explicit consent. You may withdraw Your consent at any time by contacting support@webmail.siteorbit.app.
4. Personal Data We Collect
4.1. Identity and Contact Information
- Full name (first name, middle name, surname)
- Date of birth
- Gender
- Nationality
- Email address
- Telephone number(s)
- Home address and postal code
- Profile photograph
- Employee/staff identification number
- National Insurance number
4.2. Employment and Financial Information
- Job title and role
- Organisation affiliation
- Employment status (employee, contractor, subcontractor)
- Start date and length of service
- Wage rates and payment information
- Bank account details for salary payments
- Tax code and tax information
- CIS (Construction Industry Scheme) status
- UTR (Unique Taxpayer Reference) number
- Pension information
4.3. Location Data
We collect precise geolocation data through the following means:
- GPS coordinates when clocking in/out
- Wi-Fi and cellular network positioning
- Reverse-geocoded addresses (site locations)
- Location history and movement patterns during working hours
- Distance from designated work sites
Location data is collected continuously while You are clocked in and the Application is active. This data is used for:
- (a) verifying Your presence at designated work sites;
- (b) calculating accurate working hours for payroll;
- (c) ensuring compliance with health and safety requirements;
- (d) emergency response and worker safety;
- (e) preventing time fraud and ensuring accurate timekeeping.
4.4. Biometric Data (Special Category)
With Your explicit consent, We may collect and process biometric data:
- Facial recognition data for clock-in verification
- Facial biometric templates stored securely
- Comparison data for identity verification
Biometric data is processed only with Your explicit consent and is used solely for identity verification purposes. You may opt out of biometric authentication at any time, in which case alternative verification methods will be used.
4.5. Work Activity and Attendance Data
- Clock-in and clock-out timestamps
- Total hours worked per day, week, and pay period
- Break times and durations
- Work site assignments and locations
- Task assignments, status, and completion data
- Work diary entries and progress notes
- Photographs of work progress and site conditions
- Attendance records and absence history
- Late arrivals and early departures
4.6. Financial Transaction Data
- Expense claims and receipts
- Expense categories and amounts
- Overtime requests and approvals
- Payment history and wage calculations
- Holiday requests and entitlements
- Deductions (tax, national insurance, CIS, pension)
- Payment receipts and payslips
4.7. Device and Technical Information
- Device type, model, and manufacturer
- Operating system and version
- Unique device identifiers (UDID, IMEI)
- IP address
- Mobile network information
- Application version and build number
- Device settings and permissions
- Crash reports and error logs
4.8. Usage and Analytics Data
- Features accessed and frequency of use
- Time spent using the Application
- Navigation paths and user interactions
- Search queries within the Application
- Preferences and settings
- Login and logout times
4.9. Communications Data
- Messages sent through the Application
- Notifications received and read
- Bug reports and feedback submissions
- Customer support communications
5. How We Use Your Personal Data
5.1. We use Your Personal Data for the following purposes:
5.1.1. Workforce Management
- Recording and verifying attendance at work sites
- Tracking working hours for payroll purposes
- Managing work assignments and task allocation
- Monitoring work progress and productivity
- Scheduling and shift management
5.1.2. Payroll and Financial Processing
- Calculating wages based on hours worked
- Processing expense reimbursements
- Managing overtime payments
- Administering tax deductions (PAYE, CIS)
- Processing pension contributions
- Generating payslips and payment records
5.1.3. Legal and Regulatory Compliance
- Fulfilling tax obligations (HMRC reporting)
- Complying with employment law requirements
- Meeting health and safety regulations
- Maintaining working time directive compliance
- Responding to legal requests and court orders
5.1.4. Health and Safety
- Ensuring worker presence at safe work locations
- Emergency response and worker location tracking
- Documenting site conditions through photographs
- Investigating accidents and incidents
5.1.5. Communication
- Sending work-related notifications and updates
- Communicating about schedule changes
- Providing Application updates and improvements
- Responding to Your inquiries and support requests
5.1.6. Application Improvement
- Analyzing usage patterns to improve functionality
- Identifying and fixing technical issues
- Developing new features and enhancements
- Conducting security testing and monitoring
6. Data Sharing and Disclosure
6.1. We share Your Personal Data with the following categories of recipients:
6.1.1. Your Organisation
Your employer or contracting organisation has access to Your Personal Data for workforce management, payroll processing, and compliance purposes. This includes administrators, site supervisors, project managers, and payroll staff.
6.1.2. Service Providers and Processors
We engage third-party service providers who process Personal Data on Our behalf:
- Cloud hosting providers
- Payment processing services
- Analytics providers
- Customer support tools
- Email and notification services
6.1.3. Legal and Regulatory Authorities
We may disclose Your Personal Data to:
- HMRC (Her Majesty's Revenue and Customs) for tax purposes
- Law enforcement agencies when legally required
- Health and Safety Executive (HSE) for safety investigations
- Courts and tribunals in legal proceedings
- Other regulatory bodies as required by law
6.1.4. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, Your Personal Data may be transferred to the acquiring entity, subject to the same privacy protections.
6.2. We do not sell, rent, or trade Your Personal Data to third parties for marketing purposes.
6.3. All third-party service providers are required to implement appropriate security measures and process Personal Data only in accordance with Our instructions and applicable data protection laws.
7. International Data Transfers
7.1. Your Personal Data is primarily stored and processed in the United Kingdom and the European Economic Area (EEA).
7.2. In some cases, Your Personal Data may be transferred to countries outside the UK/EEA where Our service providers are located. When We transfer Personal Data internationally, We ensure adequate safeguards are in place, including:
- (a) Standard Contractual Clauses approved by the European Commission;
- (b) Adequacy decisions recognizing equivalent data protection standards;
- (c) Binding Corporate Rules for intra-group transfers;
- (d) Certification schemes (e.g., EU-U.S. Data Privacy Framework).
8. Data Retention
8.1. We retain Your Personal Data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
8.2. Specific retention periods:
| Data Type | Retention Period |
|---|---|
| Attendance and working time records | 6 months |
| Wage and payment records | 6 months |
| Tax and CIS records | 6 months |
| Health and safety records | 6 months |
| Accident and incident reports | 6 months |
| Employee files (general) | 6 months |
| Biometric data | Deleted within 6 months of consent withdrawal or account termination |
8.3. After the retention period expires, We will securely delete or anonymize Your Personal Data.
8.4. In some cases, We may retain Personal Data for longer periods where required by law, for legal proceedings, or to protect Our legal rights.
9. Data Security
9.1. We implement appropriate technical and organizational measures to protect Your Personal Data against unauthorized or unlawful processing, accidental loss, destruction, or damage, including:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest (AES-256)
- Access controls: Role-based access restrictions and authentication requirements
- Secure infrastructure: Data hosted on certified cloud providers with ISO 27001 certification
- Regular security testing: Penetration testing and vulnerability assessments
- Staff training: Regular data protection training for all personnel
- Incident response: Procedures for detecting and responding to data breaches
- Backup and recovery: Regular backups with disaster recovery procedures
9.2. In the event of a data breach that is likely to result in a risk to Your rights and freedoms, We will notify You and the relevant supervisory authority within 72 hours of becoming aware of the breach.
10. Your Rights
10.1. Under applicable data protection legislation, You have the following rights:
10.1.1. Right of Access
You have the right to obtain confirmation as to whether We process Your Personal Data and, if so, to access that data and receive information about how it is processed.
10.1.2. Right to Rectification
You have the right to have inaccurate Personal Data corrected and incomplete Personal Data completed.
10.1.3. Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of Your Personal Data in certain circumstances, including:
- (a) the data is no longer necessary for the purposes for which it was collected;
- (b) You withdraw consent (where consent is the legal basis);
- (c) You object to processing and there are no overriding legitimate grounds;
- (d) the data has been unlawfully processed.
This right is subject to legal retention requirements (e.g., tax records must be retained for the required period).
10.1.4. Right to Restriction of Processing
You have the right to restrict processing of Your Personal Data in certain circumstances, such as when You contest the accuracy of the data or object to processing.
10.1.5. Right to Data Portability
You have the right to receive Your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
10.1.6. Right to Object
You have the right to object to processing of Your Personal Data based on legitimate interests or for direct marketing purposes.
10.1.7. Right to Withdraw Consent
Where processing is based on consent (e.g., biometric data), You have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
10.1.8. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority, particularly in the country of Your residence, place of work, or place of alleged infringement.
In the UK: Information Commissioner's Office (ICO) - www.ico.org.uk
10.2. To exercise any of these rights, please contact Our Data Protection Officer at support@webmail.siteorbit.app.
10.3. We will respond to Your request within one month of receipt. In complex cases, this may be extended by a further two months, and We will inform You of any such extension.
11. Automated Decision-Making and Profiling
11.1. We do not use Your Personal Data for automated decision-making that produces legal effects or similarly significantly affects You.
11.2. We may use automated processing for the following purposes, which do not constitute automated decision-making:
- Calculating wages based on recorded working hours
- Verifying location proximity to work sites
- Matching facial biometric data for identity verification
These processes are subject to human oversight and review.
12. Cookies and Tracking Technologies
12.1. The mobile Application does not use cookies. However, We use the following technologies:
- Local Storage: To save Your login session and app preferences on Your device
- Device Identifiers: To identify Your device for security and authentication purposes
- Analytics SDKs: To collect usage data and improve the Application (can be disabled in settings)
- Crash Reporting: To identify and fix technical issues
12.2. The web Application uses cookies for the following purposes:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the website to function (e.g., authentication, security) | Session / 1 year |
| Functional | Remember your preferences and settings | 1 year |
| Analytics | Understand how visitors interact with our website | 2 years |
12.3. You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed. To learn more about cookies, visit www.aboutcookies.org.
13. Children's Privacy
13.1. The Application is not intended for use by individuals under the age of 18.
13.2. We do not knowingly collect or process Personal Data from individuals under 18 years of age.
13.3. If We become aware that We have collected Personal Data from a person under 18, We will take steps to delete such information as soon as possible.
13.4. If You believe We may have collected information from a person under 18, please contact Us immediately at support@webmail.siteorbit.app.
14. Changes to This Privacy Policy
14.1. We may update this Privacy Policy from time to time to reflect changes in Our practices, legal requirements, or for other operational, legal, or regulatory reasons.
14.2. When We make material changes to this Privacy Policy, We will:
- (a) update the "Last Updated" date at the top of this policy;
- (b) notify You through the Application or by email;
- (c) provide at least 30 days' notice before the changes take effect.
14.3. Your continued use of the Application after changes take effect constitutes Your acceptance of the updated Privacy Policy.
14.4. We recommend reviewing this Privacy Policy periodically to stay informed about how We protect Your Personal Data.
15. Data Protection Officer
15.1. We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws and to handle data protection matters.
15.2. You may contact Our DPO at:
- Name: SiteOrbit
- Email: support@webmail.siteorbit.app
- Address: 27 Old Gloucester Street, London WC1N 3AX
16. Contact Information
16.1. If You have any questions, concerns, or complaints about this Privacy Policy or Our data practices, please contact Us:
- Company Name: SiteOrbit
- Registered Address: 27 Old Gloucester Street, London WC1N 3AX
- Email: support@webmail.siteorbit.app
16.2. We aim to respond to all inquiries within 7-10 Business Days.
17. Acknowledgment
BY USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED HEREIN.
© 2026 SiteOrbit. All rights reserved.
Registered in England and Wales
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